Terms & Definitions

Voice over Internet Protocol (VoIP)
Session Initiation Protocol (SIP)
Internet Protocol Private Branch eXchange (IP PBX)
Unified Communications (UC)

VoIP Terms & Definitions Overview

Business communications have evolved to include a number of technical terms and jargon that can be confusing. There are a whole host of services included under Voice over Internet Protocol including the most popular voice protocol product SIP Trunks. Meanwhile an IP PBX, the basis for both hosted and managed voice services, may seem familiar enough to companies that have used PBX or digital PBX in the past. However, the IP PBX is a lynch pin to integrating company systems through Unified Communications.

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