Why Use Video

Posted on May 12, 2011 by Jon Day

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3CX Softphone on a Laptop

Given that there are great number of video phones coming to market, that numerous meeting applications now stress the availability of video, and that video conferencing has played a large role in enterprise communications for many years, this post seems redundant. However, many of the business leaders I speak with seem to consider video an option best left in the boardroom, not shared throughout the organization. I hear comments including a lack of client or customer availability, hardware prices, and even belief that video communications is too difficult to implement.

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Is Wi-Fi Ready for VoIP?

Posted on April 19, 2011 by Jon Day

Wi-Fi Voip Image

ResearchAndMarkets.com recently has reported strong signs for growth in the SIP phone market and signs of an increased use of wireless VoIP applications and handsets. However, before choosing to do away with all of the companies wired SIP handsets, here is a report on how consumer use of Wi-Fi Cuts Broadband Speeds. The research is out of the UK and the major factors definitely can apply to businesses lacking a strong network champion on their IT team.

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Start Up Company Phone Systems & VoIP

Posted on March 22, 2011 by Jon Day

Indiana IP Phone voip image

Starting a company requires IT infrastructure, which now includes phone systems. Though it may seem like starting with a cell phone makes it simple, Indianapolis business owners quickly see the costs of minutes and plans escalate with new employees. Knowing what can cut initial costs and grow with your start up business is essential to long term profitability. Though VoIP telephone service in Indiana can cost up to 60% less than traditional phone service, it can also cost just as much if pricing does not change with your company. So, here are 3 points concerning ideas that can help small business owners judge what is important to save money, time, and have a future-forward system in place for growth.

  • Current Users VS Growth Strategy
  • Cable VS Traditional Copper (Bandwidth Options)
  • Reliable Vendors VS Brand Identity

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Free Wi-Fi and VOIP

Posted on February 8, 2011 by Jon Day

Adael Wi-Fi Zone

Joining open Wi-Fi hotspots is risky behavior; however, working on the road requires an endless use of open connections. So, I’ve been testing some connections the past few months and thought I would give a review of 3 SIP compatible softphones for iPhone (a 3G) over open connections: (1) 3CXPhone (2)iSip and (3) Wee Phone SIP with Push. My other phone app that I used for comparison was the Skype App.

Before jumping on Wi-Fi, I created a set of 5 guidelines for Wi-Fi security before I went out. I also used Wi-Fi Finder by Jwire to track down connections across Paris.

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Small Businesses Unfamiliar with Unified Communications

Posted on January 24, 2011 by Jon Day

Phone Email Chat or Web Integration with Unified Communications

Despite the cost benefits of VOIP (Voice over IP) technology, the study found 70 percent of small businesses are not using VOIP for business calls. Almost nine in 10 (87%) small business professionals are somewhat or not at all familiar with the term "unified communications," which is the integration of voice, video, audio and instant messaging tools.
eWeek.com: Businesses Engaging in Risky Technology Behavior: Survey

The title (Businesses Engaging in Risky Technology Behavior: Survey) missed a major research component of the survey. The review found that small business leaders are unfamiliar with VOIP and Unified communications. This represents the newness of the technology, but also the fact that though larger enterprises can afford to hire specialists, traditional providers have not committed to making VOIP to the Desktop systems work. As a result, many smaller enterprises are missing out on the benefits of VOIP.

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